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Initiating Exchange:

Australia (Standard Post): &nbsp;$9.00 (FREE on orders $120+)
New Zealand: &nbsp;$12.50
International: $19.00

When dissatisfied with a product, contact customer service (email, phone, or live chat) providing order details and reasons for exchange.

Understanding Policies:

Familiarize yourself with our exchange policies, including time frames, eligibility conditions, and any associated costs.

Securely pack the item for return, following packaging guidelines. Ship it back using a reliable method, adhering to provided instructions.

Upon receiving the return, we will inspect and process the exchange. Stay informed about expected timelines during this phase.

Once the exchange is processed, expect the arrival of your replacement item, signifying the successful completion of the exchange process.