FREQUENTLY ASKED QUESTIONS
🎨 Want a Custom T-Shirt or a Design on Something Else?
💡 Got an idea for a t-shirt? Or want one of our designs printed on a different style or garment (hoodie, long sleeve, tank, etc)? Flick us an email — we’re happy to help.
💸 We don’t charge extra for basic design tweaks or style swaps (within reason). As long as it’s doable and not completely bonkers, we’ll sort you out.
Examples:
✅ “Can I get ‘Carnivore’ on a hoodie?” — Yep.
✅ “Can you change the font or colour on this design?” — Too easy.
✅ “I’ve got a slogan idea — can you mock it up?” — Absolutely.
📧 Email us at info@titsco.au with what you're thinking and we’ll take it from there.
Shipping Estimates
Apparel
All apparel is printed to order and shipped from Melbourne, Victoria. Please allow 5–7 business days for processing before dispatch. Delivery within Australia is typically 7–12 business days.
Canvas Artwork
Canvas pieces are made to order and shipped from Melbourne, Victoria. Please allow 5–10 business days for production before dispatch. Delivery within Australia is typically 7–14 business days.
Shipping Costs
Canvas Artwork
Free Australia-wide shipping on all canvas orders.
| Australia (Standard Post – Apparel) | AUD $9.00 (FREE on orders $120+) |
| New Zealand | AUD $12.50 |
| International | AUD $19.00 |
Are you based in Australia?
Yes. All orders are printed, packed, and shipped from Melbourne, VIC.
Can I pick up?
No. We operate online only.
What’s your return & exchange policy?
Apparel
If your shirt arrives incorrect or damaged, email us a photo and we’ll send a replacement at no cost.
Incorrect sizing? Return it unworn and unwashed and we’ll send the correct size once received.
Limited Edition & Canvas Artwork
All canvas artwork is made to order. Limited editions are final sale and cannot be returned for change of mind.
If your canvas arrives damaged in transit, contact us within 48 hours with photos of the damage and packaging. We will arrange a replacement.
What are your t-shirts made from?
Most tees are 100% cotton (marles contain 15% viscose). We use AS Colour garments — ethically sourced and known for quality. Prints are done using direct-to-garment technology for strong colour and wash durability.
How do I wash printed garments?
- Do not iron the print
- Cold machine wash (max 30°C)
- Do not bleach
- Do not tumble dry
- Do not dryclean
How do I contact you?
Email info@titsco.au or message us on Facebook or Instagram.